Acas have a requirement for a software solution to provide information on Employment Law. This is to be procured via a suitable e-resource supplier who can provide Acas with a comprehensive employment law e- resource, and deliver a high-quality product with suitable license numbers (200 standard, transferable licenses required) at a competitive price.

The current e-resource is used by Policy, Helpline, Conciliation and Delivery teams.

Our staff access a range of areas that are available, such as;

• Dispute Resolution

• Employment

• Bulletins

• Cases

• Citators & Digests

• Commentary

• Current Awareness

• Forms & Precedents

• Legal Journals

• Legislation

• Mags & Journals

• Tax

• Restructuring & Insolvency

• International

• Family

Main aims

• Provide a suitable e-resource delivering accurate and timely Employment Law information and updates for Acas staff so that high-quality advice and guidance can be provided to customers

• Achieve improved VFM

• Service is easily navigable and content easily retrievable

• Service meets government accessibility standards

• Service is delivered consistently to the required numbers of staff across Acas

• Ongoing training and administration support needs are met

Business functions & processes

• Dealing with Helpline customers

• Provide a legal knowledge underpinning for conciliators

• Delivering training events

• Writing guidance, commentary and policies

• Developing website content

On-line employment law commentary and guidance

• Easily accessible guidance, explanation and commentary on employment law

• Easy access to up-to-date relevant legislation

• Easily accessible case-law library

• In-depth commentary and discussion on changes to employment cases and law.

• Version control and changes made to commentary and discussion are visible.

• Future tracker – details of forthcoming appeals and legislative

• Government consultation exercises/changes are provided within two weeks of these events occurring

• Central e-resource to be provided by 24/7 accessible web connection

Navigation and customisation

• in-document hyper s between guidance, legislation and case law;

• effective search engine function to retrieve or identify content d on key words, deions, tags

• Ability to customise the resource as required