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Market cooperation| 发包方名称 | National University Corporation - Tokyo |
| 发包方国别(国家/地区) | 日本 |
| 发包方座机 | |
| 发包方传真 | |
| 发包方邮箱 | |
| 发包方地址 | Accounting Team, Information Strategy Group, Information Systems Department, The University of Tokyo, 6-2-3 KashiwanoHa Kashiwa-shi Chiba-ken 277-0882 Japan |
| 发包方网址 | |
| 发包方联系人姓名 | SHIMURA Masaki |
| 发包方联系人座机 | 080-9452-3828 |
| 发包方联系人手机 | |
| 发包方联系人邮箱 | |
| 项目名称 | Large-scale Common Storage System (1st Generation) : Maintenance and Support for Operation and Users after 2023 1 Set |
| 项目类型 | 其他 - 其他 |
| 项目预算￥ | |
| 项目投标截止时间 | 2022-05-23 |
| 项目开始时间 | |
| 项目结束时间 | |
| 服务商资质要求 | |
| 要求高匹配度成功案例个数 | |
| 项目交付地点 | |
| 是否准许转包或分包 | |
| 项目信息详述 |
⑴ Classification of the services to be procured : 71, 27
⑵ Nature and quantity of the services to be required : Large-scale Common Storage System (1st Generation) : Maintenance and Support for Operation and Users after 2023 1 Set
⑶ Type of the procurement : require
⑷ Basic requirements of the procurement :
A All of maintenance and support must satisfy the following specifications :
a All of the equipment and software shown in "Details of Equipment and Software Constituting the System" must be subject to maintenance and support.
b Obtain the Data Direct Networks (DDN) prior approval to perform maintenance for DDN storage systems.
B Maintenance and support structure must satisfy the following specifications :
a Structure for hardware and software maintenance, failure recovery, operation and user support must include technical staff with at least 5 years of work experience and their managers, etc.
b A liaison or contact e-mail address that is available 24 hours a day, 7 days a week to respond to requests from the center must be provided.
c The user support structure must be able to respond to technical questions and requests from users in Japanese and English.
C Maintenance contents must satisfy the following specifications :
a Ensure stable operation of the system during working hours. The system must be constantly monitored and analyzed, and any points that need to be improved must be reported to the center.
b When abnormalities are found in the system, report them to the center immediately and start the recovery work.
c When system failure or equipment failure occurs, recovery work must be conducted, and operation must be resumed promptly.
d Maintenance must be conducted at least once every six months at a date and time specified by the center.
e Version upgrades or other changes to hardware or software must be conducted promptly after consultation with the center.
f Information on software security and bugs must be promptly reported to the center and promptly dealt with.
D Operational support must satisfy the following specifications :
a Configure settings for the OS, compiler, application, etc., after consulting with the center regarding options, parameters, and other settings.
b Work on the configuration, creation/mounting/exporting of file systems, etc., as requested by the center. Ensure that the system functions properly and users can access their files properly from other systems.
c Conduct and report a survey of the user's usage status as instructed by the center.
d The overall system, including the user registration system, charging system, and statistical system, must be modified as necessary to accommodate operational changes after consultation with the center.
e Regular meetings must be held at least once a month to check the operational status of the system.
E User support must satisfy the following specifications :
a When the user manual is revised due to software version upgrades, etc., the user manual must be revised without delay, and the revised contents must be announced to users on the user support Web server.
b Respond to consultations and inquiries from the center or users.
⑸ Time limit for the submission of the requested material : 17 : 00 23 May, 2022
⑹ Contact point for the notice : SHIMURA Masaki, Accounting Team, Information Strategy Group, Information Systems Department, The University of Tokyo, 6-2-3 KashiwanoHa Kashiwa-shi Chiba-ken 277-0882 Japan, TEL080-9452-3828
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