Kent County Council (the Client) is the largest local authority in England covering an area of 3 500 km2. It has an annual expenditure of over GBP 1 billion on goods and services and a population of 1.5 million. the client provides a wide range of personal and strategic services on behalf of its residents, operating in partnership with 12 district councils and 309 parish/town councils.

The client consists of three operational directorates (Adult Social Care and Health, Children, Young People and Education and Growth, Environment and Transport) and one service directorate (Strategic and Corporate Services). This requirement is for highway urban grass, shrub and hedge maintenance services within the growth, environment and transport (GET) directorate.

The contractor will be responsible for programmed works and additional ad-hoc provision. The main service areas comprise of urban grass, shrub and hedge cutting to contribute to visual amenity and keep roads and pavements clear of vegetation for safe passage of highway users.